Returns & Exchanges
At Double Top Darts, we want you to be fully satisfied with your equipment, which is why we offer a 30-day return window for items in their original, unused condition and packaging. Please note that personalized items or used dart flights cannot be returned for a refund due to hygiene and wear considerations.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number to receive a Return Merchandise Authorization (RMA) number.
Package Your Gear
Securely place the items in their original retail packaging, ensuring all stems, flights, and accessories are included to avoid restocking fees.
Ship to Double Top
Affix your return label and send the package via a tracked courier service to our warehouse address provided in your authorization email.
Inspection and Refund
Once our technicians verify the condition of the darts or accessories, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing